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Email settings for Outlook and other email clients

For IMAP

Account type: IMAP

Incoming  mail server: mail.yourdomain.com 

SSL Incoming mail server: cloud846.thundercloud.uk – depending on your server hostname, please contact support if you are not sure what this is. 

You can also use mail.yourdomain.com for your SSL incoming server but you must make sure there is an active SSL in place for that.

Port: 143

SSL Port: 993

Username: Full email account

Password: Email account password

For POP3

Incoming mail server: mail.yourdomain.com

SSL Incoming mail server: As above SSL Incoming mail server 

Port: 110

SSL Port: 995

Username: Full email account

Password: Email account password

Outgoing Settings

Outgoing mail server: mail.yourdomain.com 

SSL Outgoing mail server: cloud846.thundercloud.uk – depending on your server hostname, please contact support if you are not sure what this is. 

You can also use mail.yourdomain.com for your SSL incoming server but you must make sure there is an active SSL in place for that.

Port: 25    (you can try port 25025 if you have issues sending)

SSL Port: 465

Username: Full email account

Password: Email account password


Please make sure you enable outbound authentication if using Outlook. This will use the same credentials as your incoming server.

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